1. Try before you pay
Postbing includes one free article before you choose a paid plan, with no card required. Use it to evaluate the writing quality and the publishing flow before you subscribe.
2. Subscriptions
Subscription fees are charged in advance for each monthly or yearly billing period and are non-refundable once the period has started, except where the law of your country requires otherwise. If a significant outage prevented you from using the service for a material part of a billing period, email us and we will review the case; where a refund or credit is appropriate we will issue it to the original payment method.
3. How to ask
Email abhishek@baclinc.com from your account email address within 14 days of the charge, with the date and amount. We reply within 5 business days.
4. Cancelling
You can cancel at any time. For plans billed by card, open Billing in Postbing and use the billing portal. For stores that installed the Postbing app for Shopify, cancel from your Shopify admin (Apps, or Settings then Billing), or uninstall the app. Cancellation stops the next renewal; your plan stays active until the end of the period you already paid for, and content already published stays on your sites.
5. Plans billed through Shopify
Charges for stores that installed the Shopify app are made by Shopify and appear on your Shopify bill. Any refund we approve for such a charge is issued through Shopify, which credits your Shopify account.
6. Chargebacks
If you dispute a charge with your bank instead of contacting us, we may suspend the account while the dispute is open. Please write to us first; most billing questions are solved within a day.